he International Cricket Council (ICC) has promised ground staff will try to “remedy” ongoing problems with the drop-in pitches at its showcase ground in New York.

Cricket’s world governing body publicly acknowledged for the first time since the T20 World Cup began that there have been teething issues with the surfaces.

While players and coaches have so far refused to criticise the pitches at the venue, BBC Sport understands India has privately voiced their unhappiness with the unpredictable bounce and two-paced nature of the strips in Eisenhower Park amid worries over the safety of their batters.

“The ICC recognise that the pitches used so far at the Nassau County International Cricket Stadium have not played as consistently as we would have all wanted,” the ICC said in a statement.

“The world-class grounds team have been working hard since the conclusion of yesterday’s game to remedy the situation and deliver the best possible surfaces for the remaining matches.”

Concerns have grown over the unpredictable nature of surfaces after the first two fixtures played at the venue.

On Monday, Sri Lanka were bowled out by South Africa for 77 – their lowest score in T20s – while India dismissed Ireland for 96 on Wednesday.

India play Pakistan on Sunday at the venue in Eisenhower Park in one of the most eagerly-anticipated fixtures of the tournament with a capacity crowd of 32,000 expected.

ICC officials have maintained there are no contingency plans in place to switch any of the New York games to venues in Florida or Texas, both of which have natural turf strips.

The US is staging 16 of the 55 matches at the T20 World Cup, which it is co-hosting with the West Indies.

The pop-up stadium in New York cost $32 million to construct and was built inside eight months to much fanfare from the tournament organisers.

Six of the trays which transported the soil for the 10 Tahoma grass surfaces came from Australia before being shipped to Florida where the pitches were cultivated.

The soil variety has a high clay content, similar to the pitches in Adelaide.

They were then transported to New York by road and installed a few weeks before the tournament began.

The outfield is made up of Kentucky bluegrass, grown at a farm in New Jersey, on top of sand.

There was discontent with the pitch after Monday’s opening match in which South Africa were able to stroll to their victory target against Sri Lanka with 22 deliveries remaining, while India had 46 balls left when they hit the winning runs in another low-scoring match against Ireland.

It has meant the toss in New York has become pivotal in determining the outcome of the match, with the team bowling first at an advantage.

Batters have had to fend off short-pitched bowling, with balls climbing off a length while others skid along at ankle height through to the wicketkeeper.

A clear diagnosis for the problems has not yet been identified.

Similarly, the sizes of the boundaries – 75m and 65m on each side, and 71m straight – and slow outfield have inhibited run scoring with the boundary ropes unable to be pulled in because of ICC tournament guidelines.

As a result, the cricket spectacle delivered by both games so far has been largely underwhelming.

India fans were even cheering for Ireland at one point during their eight-wicket win, hoping the length of the game would be extended so they could see more of their team batting in the second innings.

Concerns have also been raised about the six pitches laid at the net training facility in nearby Cantiague Park.

Earlier this week, South Africa’s batters opted for throw downs as opposed to facing their own bowlers, and local net bowlers, because of injury worries.

The International Cricket Council (ICC) have announced Olympic legend Usain Bolt as an ambassador for the upcoming ICC Men’s T20 World Cup, which will be played in the West Indies and USA from 1-29 June 2024.

The announcement comes a few weeks ahead of the start of the biggest cricket carnival spectacle ever that will inspire a new generation of fans. Bolt’s global appeal alongside his out of this world athletic achievements and ability to transcend boundaries makes him a perfect fit for the biggest T20 World Cup ever.

Bolt created history at the 2016 Olympic Games in Rio when he achieved the ‘Triple-Triple’, three gold medals at three consecutive Olympic Games. His journey to worldwide stardom started at the 2008 Olympic Games in Beijing where he won the 100m, 200m and 4x100m, all in world record times.

Bolt currently holds world records in the 100m, 200m and 4x100m with times of 9.58 secs, 19.19 secs and 36.84 secs. His first world record was in the 100m in 2008 when he posted a time of 9.72 secs in New York. He lowered it to 9.69 secs at the 2008 Olympic Games in Beijing and then to 9.58 secs at the 2009 World Championships in Berlin. He holds the three fastest times ever run: 9.58, 9.64 and 9.69 seconds.

As an ambassador, Bolt will play a key role in promoting the event, starting with a cameo appearance in next week’s release of the event’s official anthem music video alongside iconic artists Sean Paul and Kes. The eight-time Olympic Gold Medallist will also attend T20 World Cup matches in the West Indies and be part of fan engagement events promoting the sport within the United States.

Usain Bolt expressed his excitement about his new role, saying: "I am thrilled to be an ambassador for the upcoming ICC Men’s T20 World Cup. Coming from the Caribbean where cricket is a part of life, the sport has always held a special place in my heart, and I look forward to attending West Indies matches at the World Cup and making a contribution to the growth of cricket globally.

“While I will of course be supporting West Indies at the World Cup, getting the sport into the US is big for cricket. It’s the biggest sports market in the world and the energy that we will bring for the T20 World Cup is a huge opportunity leading towards cricket’s inclusion in the LA Olympics in 2028.”

ICC Chief Executive Officer, Geoff Allardice said: "Usain Bolt is a global icon, we are thrilled to have him on board as an Ambassador for the ICC Men’s T20 World Cup 2024 to engage with a new generation of fans. His passion for cricket is well known, making him the perfect fit for this role. Alongside his world record breaking achievements and energetic personality, he will add another exciting element to the World Cup.”

The ICC Men’s T20 World Cup 2024 is set to be action packed with Bolt's presence adding a new level of excitement for fans globally. Fans can look forward to seeing the world's best teams battle it out for glory, with the World Cup opening match seeing co-host USA taking on Canada at the Grand Prairie Cricket Stadium in Dallas, Texas on Saturday 1 June. For full match fixtures and tickets, including hospitality packages in both the West Indies and USA, visit tickets.t20worldcup.com