Australian Open tournament director Craig Tiley defended Novak Djokovic, saying the world number one had provided "suggestions", not demands.
With 72 players forced into quarantine for two weeks after being exposed to coronavirus on flights, Djokovic reportedly made demands regarding their conditions.
Among them, the eight-time Australian Open champion reportedly asked for players to be moved to private houses with tennis courts, with his requests rejected.
But Tiley played down the reports, saying Djokovic had simply made suggestions.
"Novak wrote a note, these weren't demands, these were suggestions," he told Channel 9 on Tuesday.
"But he too is understanding what two weeks of lockdown means."
Tiley also backed the players despite reports and social media posts suggesting they were unhappy about being forced into quarantine.
"Last night we spent quite a bit of time with the playing group going through a number of different items because they've just been here for a few days getting used to this quarantine environment," he said.
"I have to say on that call there were about 500 players and the vast majority are happy to be here, pleased to be here and really getting ready in the next two weeks to be able to get out and play in the lead-in events and then play the Australian Open on February 8.
"I think the reports we're reading and the things we're seeing doesn't represent the entire playing group. For the most part, they've been pretty good."
With the preparations of 72 players so far impacted by quarantine, there have been suggestions the Australian Open be changed to a best-of-three sets format in the men's draw.
But Tiley said he had no plans to make such a drastic change.
"We're a grand slam at the end of the day and right now three out of five sets for the men and two out of three sets for the women is the position we plan on sticking to, starting February 8," he said.
Murray knocked out of Geneva Open as Hanfmann books Djokovic clash
Andy Murray was denied a meeting with Novak Djokovic at the Geneva Open as Yannick Hanfmann completed a 7-5 6-2 win over the Scot on Tuesday.
Murray's first-round clash with Hanfmann was suspended due to rain on Monday, with the three-time grand slam champion 7-5 4-1 down.
He had earlier fumed at umpire Greg Allensworth as pollen rained down on the court in Switzerland, questioning why play had not been stopped.
The rain may have frustrated Hanfmann's victory pursuit on Monday, but it only provided a temporary reprieve for Murray as the players returned to complete the match the next day.
Hanfmann held his nerve through his final two service games to book a meeting with Djokovic for Wednesday.
In Tuesday's other early match, four-time grand slam quarter-finalist David Goffin was beaten in straight sets by Nicolas Moreno De Alboran.
The likes of Denis Shapovalov and Tallon Griekspoor are also in action in Switzerland on Tuesday, with Taylor Fritz and Casper Ruud joining Djokovic in entering for the second round on Wednesday.
Murray fumes at umpire amid severe weather at Geneva Open
Andy Murray fumed at the umpire as inclement weather forced his Geneva Open tie with Yannick Hanfmann to be suspended.
Murray's meeting with Hanfmann was postponed with the Scot a set and a double break down, with his German opponent in control at 7-5 4-1.
Former world number one Murray was furious with umpire Greg Allensworth as the weather closed in.
"I know you guys don't play but it'd be good to have a bit of a feel for what's happening," said Murray during a break in play.
"You're fine for us to play when there's s*** flying around?
"It's like it's snowing out here and you still want us to keep going."
Allensworth eventually sent the players into the dressing rooms.
Murray is aiming to use the Geneva Open to prepare for what is set to be his first French Open appearance since 2020.
A tie with Novak Djokovic is on the cards if Murray can turn things around on Tuesday, though it looks incredibly unlikely.
Zverev sees off Jarry to claim second Italian Open crown
Alexander Zverev claimed his second Italian Open title following a 6-4 7-5 victory over Nicolas Jarry in the final.
The German, who also triumphed in Rome seven years ago, captured his first silverware of the season - and sixth of his career in an ATP Masters event.
Having dropped just a single set on the way to his 11th Masters final, Zverev continued his impressive form by winning 95 per cent of his first-serve points (37 out of 39) and committing just eight unforced errors.
Jarry had enjoyed an impressive fortnight in Rome, defeating Stefanos Tsitsipas and Tommy Paul on the way to becoming the first Masters finalist from Chile since Fernando Gonzalez (also at the Italian Open) in 2007.
However, just two break points were enough to deny the 21st seed a fourth career ATP title, with Zverev eventually converting his fourth championship point to ensure a return to the winner's circle.
Data debrief
Zverev joins Rafael Nadal (10) and Novak Djokovic (six) as one of only three players since 2000 to win the Italian Open on multiple occasions.
Landing his second crown in Rome seven years after his first, it marks the longest gap in seasons between two men's singles titles at the event in the Open Era.
Meanwhile, Zverev became the most successful German male in ATP Masters events since the format's introduction in 1990, with his sixth such success seeing him eclipse Boris Becker's total of five.
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